Category Archives: awful customer service

Saba Marine in Colchester VT is a FUCKING NIGHTMARE

I have a 2004 15HP Honda Outboard — BF15, popular model, they are all over the place. Several years ago I decided to branch out & try Colchester area marine repair shops. This year was Saba Marine’s turn. They fucked … Continue reading

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Gladinet Cloud Desktop Can’t Handle Amazon Cloud Drive

More accurately, Gladinet Tech Support can’t fix a three-month-old issue that completely breaks Gladinet Cloud Backup’s reliability as a backup tool when using Amazon Cloud Drive. The root issue is simple: your Amazon Cloud Drive login credential expire after 48 … Continue reading

Posted in awful customer service, bugs | 5 Comments

Samsung SE-506AB Blu-Ray Burner Comes With Ancient Software

Initially I thought the Samsung SE-506AB unit I bought was defective — it would not play Blu-ray discs. I had purchased it along with a Samsung Series 7 Chronos laptop. The Samsung Blu-ray burner comes with CyberLink PowerDVD 9. The … Continue reading

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HP Support Forum Disallows Problems

Apparently HP disallows tagging any forum post to their Support Forum as a “problem”. Right, because then they would rule their own search results for “HP problem” with useful discussion threads. Smart move.

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Major select bug in Corel PaintShop Photo Pro X3 Ultimate

APRIL, 2011: This bug has been fixed — the patch is part of PSP Service Pack 5. I bought PaintShop Photo Pro X3 Ultimate a short while ago. I’m getting concerned by the number of words Corel keeps adding to … Continue reading

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Continuous Beeping from a Trojan UV Max C4

Our Trojan UVMax C4 water purifier started beeping continuously. The install date was April 2009, so it’s been a year — according to the manual, time to replace the UV bulb! I dutifully ordered a new UV lamp ($90) & … Continue reading

Posted in awful customer service, bugs, tips | 25 Comments